Weavelinx

PRIVACY POLICY

This Privacy Policy (“Policy”) outlines how Weavelinx (“we,” “our,” or “us”) collects, uses, discloses, and protects the personal information of users (“you” or “your”) of our website weavelinx.com (“Website”) and our DeskBilling desktop software (“Software”).

By accessing or using our Website or Software, you consent to the practices described in this Policy.

1. INFORMATION WE COLLECT

We may collect various types of information, including:

  • Personal Information: 
    Information that identifies you, such as your name, email address, phone number, and any other details you voluntarily share through our website forms or during product support communication.
  • Log Data (Website only): 
    Information about your use of our Website, including IP address, browser type, device information, and pages visited.
  • Cookies (Website only): We use cookies and similar technologies to enhance your experience on our Website and gather data for analytics and marketing purposes.

Software Information (DeskBilling – Desktop App)

DeskBilling is designed to work completely offline.

  • All your billing, customer, and company data are stored locally on your device.
  • We do not collect, transmit, or store your business data, invoices, GST reports, or any related information on our servers.
  • The only data we may access is what you manually share with us (for example, while requesting support or feedback).

2. HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

  • To respond to your inquiries, provide the services you request and provide technical support.
  • To improve our Website and Software based on feedback and usage trends (if voluntarily shared).
  • To send you updates, newsletters, and marketing communications if you have opted in to receive them.

We do not access or use your local billing data stored within DeskBilling for any purpose.

3. INFORMATION SHARING

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: 
    We may share your information with third-party service providers who assist us in operating our Website and providing our services.
  • Legal Requirements:
     We may disclose your information to comply with legal obligations or protect our rights and safety or the rights and safety of others.

Your DeskBilling data always remains local to your device and is never shared automatically.

4. YOUR CHOICES

You have the right to:

  • Access and Correct Your Information: You can request access to and correction of your personal information by contacting us at [email protected].
  • Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in the communication.

Since DeskBilling operates offline, no online data removal requests apply to your local app data, you have full control over your files.

5. SECURITY

We take reasonable measures to protect any personal information we handle.
However, as DeskBilling stores data locally on your system, the security of that data depends on your device’s protection (passwords, antivirus, etc.).

We recommend regularly backing up your files to prevent data loss.

6. CHANGES TO THIS POLICY

We may update this Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this Policy periodically.

7. CONTACT US

If you have any questions, concerns, or requests related to this Policy or your personal information, please contact us at [email protected].

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